1 Introduction
Welcome to apk3x.biz. Our Privacy Policy explains what information we collect when you use our website or mobile app, how it is used, and how we keep it safe.
Apk3x believes privacy is a fundamental right. We treat your personal data with the utmost care, safeguarding it in accordance with industry best practices. This Privacy Policy has been developed in compliance with international data protection laws and GDPR guidelines.
Important: By using apk3x, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.
This Privacy Policy governs our Terms & Conditionsshould be read alongside this policy. Together, they govern your experience on apk3x.
2 What Data We Collect
Apk3x collects two types of data — information you provide directly, and information our systems collect automatically. See the details below:
Directly Provided Information
- Personal Identity: Full name, date of birth, nationality.
- Contact Information: Email address, mobile number, and residential address.
- Identity Document: Copy of NID, passport, or driving licence (for KYC verification).
- Financial
Information: Payment method details — Mobile Pay, Nagad, or Rocket number.
- Account Information: Username, password (encrypted), security questions.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device ID.
- Usage Data: Login times, pages visited, betting history, and session duration.
- Location Information: Approximate geographic location (IP-based).
- Cookies & Tracking: Session cookies and preference cookies.
| Type of Information |
Purpose of Collection |
Mandatory? |
| Name & Date of Birth | Identity Verification (KYC) | Yes |
| Email & Phone | Communication & Security | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Service Improvement & Preference Storage | Optional |
3 How We Use Your Information
Apk3x uses your information only for specific, legitimate purposes. We never sell your data to advertisers or third parties.
Primary Use
- Account Management: To facilitate registration, login, and account security.
- Identity Verification: To complete the KYC process and meet our legal obligations.
- Transaction Processing: To manage deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your issues quickly and provide effective support.
- Fraud Prevention: To protect your account and detect any suspicious activity.
Secondary Use (With Your Consent)
- To notify you about new bonuses and promotions via email or SMS.
- To create personalized offers and recommendations.
- To analyze usage patterns and improve our service quality.
Please Note: You can opt out of marketing communications at any time. Simply
support@apk3x.bizEmail us at
4 Data Retention & Periods
Apk3x does not retain your data longer than necessary. Specific retention periods apply to each type of information:
| Type of Information |
Retention Period |
Reason |
| Account Information | Up to 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Identity Verification Records |
| Betting History | 3 Years | Dispute Resolution |
| Communication Logs | 2 Years | Support Reference |
| Cookies | At Session End or 30 Days | User Preferences |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified. If you request deletion, everything beyond what we are legally required to retain will be removed.
5 Sharing Information with Third Parties
Apk3x never sells your data. However, limited information may be shared with trusted partners in specific circumstances:
Data Sharing Scenarios
- Payment Processors: Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, and Rocket.
- KYC Verification Provider: Identity verification providers — for legal compliance purposes.
- Law Enforcement Agencies: When required by court order or government directive.
- Technology Service Providers: Cloud hosting and cybersecurity providers — governed by strict confidentiality agreements.
Our Commitment: All third parties with whom apk3x shares data are bound by legally enforceable confidentiality agreements. They are not permitted to use your information for their own purposes.
6 Cookies & Tracking Policy
Apk3x uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device.
Cookie Type
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Preference Cookies: Remembers your language, theme, and layout preferences.
- Analytics Cookies: Monitors site usage to help us improve our services.
- Marketing Cookies: Used to show you personalized offers. You can turn these off at any time.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
7 Your Rights
As a registered user of apk3x, you have several important rights regarding your data. To exercise these rights, support@apk3x.bizContact us at
Right to Access Data
You have the right to request access to any personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request the deletion of your data beyond what is required by legal obligations.
Data Portability
You may request a download of your data in a standard, portable format.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Object
You may object to your data being used for marketing or profiling purposes.
Request Timeframe: apk3x will respond to any data-related request within a maximum of 30 business days.
8 Child Protection
Apk3x strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.
If we discover that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using our platform, please support@apk3x.bizContact us at
9 Security Measures
Apk3x employs industry-leading technical and organizational measures to keep your data safe. Our security framework is outlined below:
- 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Servers are protected against cyber attacks.
- Regular Security Audits: Regularly audited by independent third-party experts.
- Staff Training: All staff are trained in data protection and bound by confidentiality obligations.
- Data Backup: Encrypted backups are stored across multiple secure servers.
In the Event of a Data Breach: In the event of a security breach, apk3x will notify affected users within 72 hours and take immediate remedial action.
10 Privacy Policy Updates
Apk3x may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email or through an in-app notification.
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. The latest version will always be available on this page — check the date at the top for the most recent update.
11 Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our Data Protection team:
- Email: support@apk3x.biz
- Subject: Please include "Privacy Request" in the subject line.
- Response Time: Up to 30 business days.
Need Help? Our support team is available 24/7. We are committed to responding promptly to any privacy-related concerns.